It's easy! Just follow these steps:
• Fill out and detach the Exchange/Return form on the back of your sales receipt.
• Create a Return Merchandise Authorization Number (RMA).
• Package the items(s), including ALL TAGS that came with the product and the Exchange/Return form.
• Use the pre-printed address label for faster processing. (Note: This is not a prepaid shipping label.)
• We recommend you send your package via UPS with a tracking number; please do not send COD.
We will credit your credit card upon receipt of the returned merchandise.
If exchanging:
· To receive the exchange you desire, we recommend you place a new order online to ensure availability.
We will credit your credit card upon receipt of the returned merchandise.
Send to:
Returns/Exchanges
9040 East Jomax Road
Scottsdale, Arizona 85255
If we have sent you a faulty or incorrect item, please call us at 480-563-8881 and we will immediately rectify the problem.
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